The policies listed here in these tabs governs the use of our website and terms that become binding by using the site or making a purchase. Please review and read ANY/ALL policies that that may apply to you.
Please remember by using this site or clicking “[I AGREE]”, you agree to these terms and conditions and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]” and stop using this site immediately. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “company” “we,” “our,” and “us” mean Color Craze and its successors, assigns and agents.
Welcome to the website of Color Craze. This website is owned and operated by Color Craze (CC) (the “Company,” “us,” “our,” or “we”).
These Terms and Conditions of Use (“Terms of Use“) set forth the terms and conditions under which you are authorized to use one of our websites, including any website where these Terms of Use are posted.
Through your use of our Digital Services, you consent to the practices described in these Terms of Use.
To the extent additional rules or guidelines affect your use of our Digital Services, those rules and guidelines (including our Privacy Policy) are hereby incorporated by reference into these Terms of Use. By using any of our Digital Services, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should immediately stop using our Digital Services.
DESCRIPTION OF SERVICE
Our Digital Services primarily provide information and purchasing options for our festivals, events, merchandise, and other content we think would be of interest to you. To the extent new services, content or features are added to our Digital Services in the future, your use thereof is subject to these Terms of Use.
THIRD-PARTY SERVICES AND CONTENT
Our Digital Services are intended primarily for informational and e-commerce purposes. We enable you to inquire about the various services and events promoted or hosted by Color Craze. We may also provide links for you to purchase tickets through third party payment services, some of which may be operated by a third party, not Color Craze.
Your use of these features and other content or services provided by third parties—including third-party links to other websites on the Internet—are not governed by these Terms of Use. You acknowledge and agree that we are not responsible for the availability of, or any content located on or through, any third-party site or service, or any use of your information by those third parties. You further acknowledge that any reliance on representations and warranties provided by any party other than Color Craze will be at your own risk. You expressly agree to hold us harmless for any claims of damage arising from any content, product or service provided by any third party or use of your information by those third parties. Your use of those third-party websites and services is subject to the terms of use and privacy policies posted on each site or service, and we encourage you to review those terms of use and privacy policies.
MODIFICATIONS AND INTERRUPTION TO THE DIGITAL SERVICE
We reserve the right to modify or discontinue all or any portion of our Digital Services with or without notice to you. We will not be liable if we choose to exercise this right. You acknowledge and accept that we do not guarantee continuous, uninterrupted or secure access to our Digital Services, or that operation of our Digital Services will be uninterrupted or error free. You understand that usage of our Digital Services may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
YOUR REPRESENTATIONS
As a condition of your right to use our Digital Services, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from accessing the Digital Services under the laws of the United States or any other country.
RESTRICTED ACTIVITIES
You may not engage in any of the following with regard to the Digital Services (including without limitation posting or transmitting content through the Digital Services), and you agree not to use the Digital Services to:
Further, without our written consent, you may not:
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COLOR CRAZE, THEIR RELATED ENTITIES, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, RELATED TO OUR DIGITAL SERVICES.
THE USER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE USE OF THIS DIGITAL SERVICE, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL USE OF THE SERVICE THE USER EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE USER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE USE OF THE SERVICE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
INDEMNIFICATION
You agree to indemnify and hold the Color Craze Parties harmless from any claim or demand, including reasonable attorney’s fees and costs, made by any third party due to or arising out of your posting of any content on our Digital Services, or other use of our Digital Services in a manner not permitted by these Terms of Use, including without limitation your actual or alleged violation of these Terms of Use, or infringement of a third party’s intellectual property or other rights by you or another user of our Digital Services using your computer, mobile device or account.
COPYRIGHT AND TRADEMARK INFORMATION
All content, copyrights and other intellectual property rights in the content available on our Digital Services, including without limitation design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Color Craze with all rights reserved. In some cases, such content may be licensed to Color Craze by third parties. This content is protected by the intellectual property rights of Color Craze or those owners. All content which qualifies for protection under U.S. Federal Copyright Law is subject to the exclusive jurisdiction of the Federal Court System, whether registered or unregistered. All trademarks displayed on our Digital Services are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of such parties. In addition, such use of trademarks or links to the websites of third parties is not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Color Craze.
Indentification.
You agree to indemnify, defend and hold us, our officers, our share holders, our partners, attorneys and employees harmless from any and all liability, loss, damages, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site
This policy governs all registration, entry, and participation requirements for the Color Craze Color Run. Compliance is mandatory. These rules are designed to ensure the safety, security, and enjoyment of all participants. Failure to comply will result in denied entry without refund.
Color Craze is a privately produced event. Attendance is by invitation or approved registration only.
Simply purchasing a ticket does not guarantee entry. All guests must complete the registration process and be verified before entry is allowed.
Attendees cannot book, reschedule, or control the event. Purchasing a ticket through a third-party partner does not constitute booking.
Each attendee must complete their own individual registration form. Group submissions are not accepted.
The form must be completed within one (1) week of purchase. Late submissions will result in denial of registration for all in your group.
Every field must be completed accurately and truthfully. No question may remain blank, false, or incomplete. Only your permanent home address is accepted — partial, temporary, or business addresses are not allowed.
Names, age, and address must match the attendee’s permanent REAL ID (for events requiring REAL ID). Attendees must upgrade to a permanent REAL ID.
Registrants must digitally sign with both first and last name confirming agreement to all terms, policies, and rules. Forms submitted without a valid signature will be rejected.
Attendees are allowed one submission only. Forms cannot be corrected after submission. Assistance is available through live chat support prior to submission. Reminders will not be sent.
Participants under 18 must have a parent or legal guardian complete the Minor Registration Form & Parental Verification.
Parents or guardians must attend with all minors.
All participants, including minors, must have a paid ticket and actively participate. Spectators or unpaid guests are not allowed.
The use of Virtual Private Networks (VPNs) is strictly prohibited when submitting the registration form or communicating with Color Craze staff.
Emails sent via a VPN will not be replied to.
Registrations submitted while using a VPN will be automatically denied and voided without refund.
Entry may be refused for any reason at the discretion of run staff or security, including but not limited to:
Misconduct or disruptive behavior
Intoxication
Providing false information
Harassing or threatening staff or attendees
Threatening the event or participants
All attendees must check in and check out at the event. No exceptions. This is mandatory for safety and security purposes.
Packets are available for pickup the night before the event. An email with the pickup location will be sent on the day of pickup.
Event locations must not be publicly shared. Sharing is allowed only with family for logistical purposes. This protects the event from unauthorized entry and potential threats.
Failure to comply with any part of this policy will result in denial of registration, entry, or participation without refund.
By completing registration, participants agree to abide by all terms, rules, and policies outlined in this document.
This policy outlines the registration requirements for the Color Craze Color Run. It is part of our security measures to ensure the safety, integrity, and enjoyment of our event. These rules are non-negotiable and strictly enforced.
Eligibility & Age Requirements
Participants must be 18 years or older to attend without a parent or legal guardian.
Anyone under 18 must have a parent or guardian complete the Minor Registration Form & Parental Verification. This form confirms that all minors are either the registrant’s children or that permission has been granted by the parent/guardian for them to attend.
Parents or legal guardians must attend with all minors.
Ticket & Participation Requirements
All attendees must have a paid ticket to participate.
Every attendee must actively participate in the event — spectators or unpaid guests are not permitted.
Form Completion Requirements
Every attendee must complete their own individual registration form — group submissions are not accepted.
The registration form must be submitted within one (1) week of purchase. Failure to do so will result in cancellation of your registration for all members of your group.
You are given one (1) opportunity to complete the form correctly. Incomplete or incorrect forms will result in denied entry.
Every part of the form must be completed with correct and current information. No question may remain blank, unanswered, or contain false details.
Information Requirements
A full physical home address is required, including house/apt number, street name, city, and state. Only your permanent home address is acceptable — no temporary, business, or P.O. Box addresses, friends or family addresses will be accepted.
Your accurate Information must be provided. Attempts by minors to register without proper parental verification will result in denied entry.
Additional Rules
Once submitted, registration forms cannot be changed or edited.
No reminder notices will be sent — it is the participant’s responsibility to complete the form on time.
All registrants must digitally sign the form, confirming agreement to follow all event rules, terms, and policies.
If you need help completing your form, please contact our live chat support before submitting.
Failure to comply with these requirements will result in automatic denial of entry without refund.
As a condition of registration and participation in Color Craze, all participants agree to the following:
No VPN Use for Communication or Registration
The use of Virtual Private Networks (VPNs) is strictly prohibited when submitting registration forms, waivers, or when communicating with Color Craze staff.
Automatic Denial of Registration
Registrations completed while using a VPN will be automatically denied, void, and without refund. Such submissions are deemed invalid due to unverifiable origin.
Non-Response to VPN-Based Communication
Emails or messages received through a VPN will not be replied to, acknowledged, or considered valid communication with the event.
Acknowledgment of Responsibility
By completing registration, the participant acknowledges that they are responsible for ensuring their communication and registration are submitted through a verifiable, non-VPN internet connection. Failure to comply results in forfeiture of their registration without recourse or dispute.
Since we have multiple events in every state, you must live in the state the run is in to attend. That means you cannot live in one state and buy tickets to another states runs. If an event is A large event it will be listed as all states eligible to attend
This policy governs the Color Craze Event Rules
TRANSMISSION OR REPRODUCTION PROHIBITED
The holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this Pass is issued for commercial/professional use for profit, or to any competitors of Color Craze. The holder grants the Color Craze(and its designees) the right to include holder’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose.
RESERVATION OF MANAGEMENT’S RIGHTS
Management reserves the right to revoke the license, refuse admission, or eject any person (without recourse) whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow Management or festival rules and directions. Undesirable conduct of any type will automatically terminate this license and all rights of the holder.
The exercise of management’s rights hereunder does not entitle the holder to a refund of the admission price or any part thereof.
This pass is a revocable license and admission will be refused if rules are violated.
COMPLIANCE WITH FACILITY RULES
The holder agrees to comply with all local, facility, and festival rules that prohibit or limit alcoholic beverages, illegal drugs, controlled substances, cameras, weapons, recording devices, bundles and containers of any kind from being brought into the event premises.
RESELLING AND PROMOTIONAL USE PROHIBITED
The Pass Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) , any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities.
EVENT RESCHEDULING
Color Craze reserves the right to reschedule the event if needed.
Because events are subject to weather conditions, the potential danger of injury, any event may be rescheduled due to weather conditions including wind, rain, high temps, hurricane, fires, etc. We may also have to reschedule due to pandemic, or any government lock down.
Efforts to reschedule the event will be made for the next available date at the venue, where weather conditions permit; customers Passes will be automatically transferred to the rescheduled event date.
Refunds are NOT given when events are rescheduled.
If a customer cannot attend the reschedule date, Passes can be sold to another person through our Fan 2 Fan Exchange Program, held for use the next year, or sold through our buy back program with our third party vendor.
Refunds are not given if you change your mind or can’t attend after all.
Refunds are not given because of government lockdowns.
Refunds are not given for any reason.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to enter into an event will have their tickets revoked without refund and be denied entry to any/all events. A revoked entry is NOT a reason for a refund. That includes members of any lds mormon church, off-shoot churches, byu, lls (leukemia and lymphoma society, or individual associated to them.
Please read these Festival Ticket Terms (“Terms” or “Agreement”) carefully, as they affect your future legal rights. These Terms apply to the event or festival described on this website (the “Event”).
All Event tickets, wristbands, passes, permissions, authorizations and entry methods (whether physical or digital and whether for a patron or their vehicle) (collectively, “Tickets”) are subject to these Terms. By accepting possession or by using any Ticket or by entering the Event, User agrees to all Terms and is legally bound to comply with these Terms. The original Authorized Purchaser and any Authorized Recipient (defined below) agrees to inform all of their respective guests of these Terms with due diligence. The Event producer reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time. Please check back periodically for changes.
User understands that the Event shall be presented in accordance with applicable venue policies, public health, safety and security policies, including local public health and safety policies and CDC guidelines, as of the date of such Event and which may change at any time as determined by federal, state or local government agencies or instrumentalities, the venue operator, artists and/or the Event producer/promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, and other protective measures. If User does not comply with any laws, mandates, health orders or directives, promoter or Event and venue terms, conditions or rules, then the Event producer/promoter or venue operator may refuse admission or require User to leave the Event and User will not be entitled to a refund.
Tickets are a revocable license. Violation of these Terms of use may result in revocation of the license without prior notice.
UNAUTHORIZED TRANSFERS PROHIBITED
All publicly sold Tickets are for use by the original authorized purchaser and their invited guest(s) only (each an “Authorized Purchaser”), and are not transferable by the Authorized Purchaser, any of their invited guests, or any other person. Likewise, all Tickets provided to performing artists, production personnel, vendors, sponsors, and other guests of the Event producer (each an “Authorized Recipient”), are for use by the Authorized Recipient and his or her invited guest(s) only, and are not transferable by the Authorized Recipient, his or her invited guest(s), or any other person. Authorized Purchasers and Authorized Recipients are referred to individually as a “User.” Tickets obtained from unauthorized sources may be counterfeit and are worthless.
Except as provided herein, Tickets may not be sold, transferred, or used for any form of commercial or trade purposes, including but not limited to promotions, contests, commercial or advertising purposes, housing, hotels, vacation rentals, sweepstakes, charitable giveaways, or other activities absent the Event producer’s prior written consent. No sponsorship, on site marketing, sampling, vending, coupon/product distribution, or other promotional activity may be conducted at the Event (inclusive of parking lots), absent the Event producer’s prior written approval in each instance. Any Tickets used in violation of this provision shall be deemed revoked and void, and their bearers deemed trespassers at the Event.
Resale or attempted resale of Tickets, except through our fan 2 fan network, is grounds for termination of the license and cancellation of the Ticket.
AUTHORIZATION OF USER’S IMAGE AND LIKENESS
User grants the Event producer (and its designees) the right to include User’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or otherwise.
OWNERSHIP AND USE OF EVENT’S INTELLECTUAL PROPERTY
The Event producer owns the trademarks, imagery, name, likeness, and trade dress of the Event (collectively, the “Event Intellectual Property”) and generally does not permit the use of the Event Intellectual Property by third parties. User agrees not to make use of the Event Intellectual Property without prior written permission from the Event producer.
NO LIVE AUDIO, VIDEO STREAMING OR BROADCASTS
The Event producer retains all webcast/Internet rights to the Event. Any live streams or broadcasts, whether for Internet or otherwise, from the Event must be specifically agreed to in advance with the Event producer. No one may transmit, broadcast, or communicate any live audio or audiovisual images from the Event site without the Event producer’s prior written permission. As an example, this prohibition includes, but is not limited to, use of any service which broadcasts to the Internet. Even if User is a performer or sponsor, the broadcasting, displaying, or communicating of any live audio or audiovisual images (whether for personal, commercial, or other use) is expressly prohibited without the prior written permission of the Event producer.
AUDIO AND/OR VIDEO RECORDINGS AND RELATED EQUIPMENT
Without the express prior written permission of the Event producer, User may not bring any audio or video recording devices (except for personal cell phones) into the Event.
PHOTOGRAPHY AND VIDEO / EQUIPMENT
User may bring personal, non-commercial, photography devices into the Event and may use these devices to obtain still photographs of themself ONLY (collectively “Personal Content”). By way of example, personal, non-commercial, photography, and are limited to, cell phones. Videos are not allowed to be made.
Without the express prior written permission of the Event producer, User may not bring any of the following devices into the Event: Any photography device which is designed for, or suitable for, any commercial purpose, selfie sticks, tripods, monopods, boom arms, any device which could be used to mount or hold a photography device or could be used to extend User’s reach. Event producer reserves the right, in its sole discretion, to prohibit any device it believes may be used in violation of these Terms, which it believes poses a safety risk, or which it believes may lessen the enjoyment of the Event by others.
USER MAY NOT MAKE ANY COMMERCIAL USE OF ANY PERSONAL CONTENT WITHOUT THE PRIOR WRITTEN PERMISSION OF THE EVENT PRODUCER. By way of example, commercial use may include, but is not limited to, posting Personal Content on a website that sells a product, or displays any ads or sponsored links; using or causing Personal Content to appear in any publication, magazine, serial, or book; using Personal Content to sell, sponsor, or endorse a product; or using Personal Content on any website that is or appears to be affiliated or associated with, or sponsored by the Event or the Event producer. Event producer reserves the right to prohibit any use of Personal Content which it believes is in violation of the Terms. Event producer in its sole discretion may determine what constitutes a commercial use not permitted by the Terms.
ASSIGNMENT OF COPYRIGHTS
Unless otherwise expressly agreed to in writing by the Event producer, User assigns to Event producer the exclusive ownership to User’s Personal Content and to any audio recordings taken at the event by User. Event producer may execute any assignment documents on User’s behalf as necessary to perfect Event producer’s ownership, and User appoints Event producer as User’s attorney-in-fact to execute any such documents for User. User further acknowledges, agrees to, and consents to Event producer registering the copyright with one or more copyright authorities, including but not limited to the United States Copyright Office, and listing the User’s contribution as anonymous.
Color Craze, as the copyright owner, has the right, but not the obligation, and at its sole discretion, to enforce its copyright rights in any Personal Content or audio or video recordings taken at the event not permitted by the Terms.
ARTISTS AND SET TIMES SUBJECT TO CHANGE
Event Artists and set times are subject to change without notice.
MEDICAL CONSENT
User consents to have medical treatment that may be deemed advisable in the event of an injury, accident, or illness during the Event and affirmatively releases Color Craze and all persons participating in such medical treatment from all responsibility for any such actions.
NO REFUNDS
Due to the high costs of organizing sky lantern festivals Color Craze does NOT offer refunds.
Refunds are NOT given when events are rescheduled.
Refunds are not given if you change your mind or can’t attend after all.
While Color Craze does NOT offer refunds; If a customer cannot attend the event, tickets can be held for use the next year, or sold through our Fan 2 Fan Network. Passes cannot be sold through any ticketing website such as eventbright, groupon, etc and cannot be sold for more than paid for them. Passes can only be sold through our Fan 2 Fan Exchange Program.
Please see our REFUND section for more information on refunds.
CONSENT TO SEARCH/REFUSAL/EJECTION
User, User’s vehicle, and User’s belongings may be searched upon entry into the Event, and User consents to such searches and waives any related claims that might arise against the Event producer and its agent. If User elects not to consent to such searches, User may be denied entry into the Event with no refund given.
ADDITIONAL PROHIBITED ITEMS
In addition to those items prohibited elsewhere in these Terms or on the Event website, without the express prior written permission of the Event producer, User may not bring any of the following items into the Event (or cause any of items to enter the Event): glass bottles, aluminum bottles, knives, explosives, sling shots, weapons of any other kind, Frisbees, flags, skateboards, roller skates, hover boards, laser pointers, drones of any kind, remote controlled devices or remote controlled toys, large backpacks, and other items as designated by Event producer. Event producer reserves the right to refuse admission to or eject any person, at Event producer’s sole discretion, whose conduct is disorderly, disruptive, or who fails to follow the Event’s rules or directions, or whose language is vulgar or abusive.
ASSUMPTION OF RISK, WAIVER & LIMITATION OF LIABILITY
Assumption of Risk. User understands and agrees that there are certain risks of personal or property injury, illness and/or death associated with attending the Event, including, without limitation, risks related to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, “COVID-19”). User understands and agrees (a) that the risk of exposure to COVID-19 and/or any other virus cannot be fully eliminated and is increased by proximity to other people, (b) that an inherent and elevated risk of exposure to COVID-19 and/or any other virus exists in any public place or place where people are gathered, (c) that attending the Event may involve coming into close contact with other people, (d) that there is no guarantee, express or implied, that User will not be exposed to COVID-19 and/or any other virus and (e) that exposure to COVID-19 and/or any other virus can result in being subject to quarantine requirements, illness, disability, and other short-term and long-term health effects, including death.
Despite these risks, User voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the Event, including exposure to COVID-19 and/or any other virus. By accepting possession or by using any Ticket, User expressly assumes all risks and dangers arising from or incidental to the Event, whether such risks occur before, during, or after the Event and agrees that the Releasees (defined below) are not responsible for any such risks and dangers.
Waiver. User forever releases, waives, discharges and agrees not to sue the following: the Event owner(s); Event producer(s); Event promoter(s); Event performers, artists and their managers, agents, furnishing companies and representatives; the Event ticketing agency and/or ticketing services provider; Color Craze, LLC and their respective parents, subsidiaries, affiliates, partners, owners, members, managers, officers, directors, past and present employees, volunteers, agents, representatives, successors, trustees, successors and assigns (collectively, the “Releasees”) from any known or unknown claims, losses, damages, liability, demands, actions, injury or death, including those relating to COVID-19 or any other illness or injury that User may sustain while at the Event, regardless of whether caused by the negligence or other fault of the Releasees or any third party (collectively, “Claims” or, as used individually, a “Claim”).
User further agrees to indemnify, defend, and hold harmless Releasees from any and all claims, demands, liabilities and/or damages arising from all Claims and User’s conduct, acts or omissions during the Event. In no event shall Releasees be liable for consequential or indirect damages.
Limitation of Liability. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to User or to any third party for, and User expressly waives all rights to seek any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Terms, the Ticket and/or the Event (even if we have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable).
INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (“ARBITRATION AGREEMENT”)
Unless prohibited by federal law, User and Releasees (the “Parties” or, individually, a “Party”) agree to arbitrate any and all Claims, except for Claims concerning the validity, scope or enforceability of this Arbitration Agreement, through BINDING INDIVIDUAL ARBITRATION. This Arbitration Agreement involves interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”), and not by state law.
In any claim or dispute to be resolved by arbitration, neither Party will be able to have a court or jury trial or participate in a class action or class arbitration. Other rights that the Parties would have if the Parties went to court will not be available or will be more limited in arbitration, including the right to appeal. Each Party understands and agrees that by requiring each other to resolve all disputes through individual arbitration, WE ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.
Arbitrations shall be administered by the American Arbitration Association (“AAA”) pursuant to the applicable AAA rules in effect at the time the arbitration is initiated. User may obtain information about arbitration, arbitration procedures and fees from AAA by calling 800-778-7879 or visiting www.adr.org. If AAA is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator the Parties both agree upon in writing or that is appointed pursuant to Section 5 of the FAA. The arbitration shall take place in the federal judicial district where the Event took place, or in another location on which the Parties agree. The arbitrator shall be authorized to award any relief that would have been available in court, provided that the arbitrator’s authority is limited to the Parties alone, except as otherwise specifically stated herein. No arbitration decision will have any preclusive effect as to non-parties. The arbitrator’s decision shall be final and binding. The Parties agree that this Arbitration Agreement extends to any other parties involved in any Claims, including but not limited to anyone for whom User purchases Tickets and Releasees’ employees, affiliated companies and vendors. This Arbitration Agreement shall take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.
The Parties each may exercise any lawful rights to seek provisional remedies or self-help, without waiving the right to arbitrate by doing so. Notwithstanding any other provision of this Agreement, if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement shall be void. If a claim is brought seeking public injunctive relief and a court determines that the restrictions in the Arbitration Agreement prohibiting the arbitrator from awarding relief on behalf of third parties are unenforceable with respect to such claim (and that determination becomes final after all appeals have been exhausted), the claim for public injunctive relief will be determined in court and any individual claims will be arbitrated. In such a case, the court shall stay the claim for public injunctive relief until the arbitration pertaining to individual relief has been entered in court. In no event will a claim for public injunctive relief be arbitrated. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of this Agreement, your fulfillment or default of your obligations under this Agreement, and/or the Parties’ bankruptcy or insolvency (to the extent permitted by applicable law).
IRREPARABLE INJURY AND CONSENT TO INJUNCTIVE RELIEF
Any breach of these Terms by the User will cause irreparable injury to Event producer and User consents to injunctive relief to prevent or mitigate any irreparable injury.
GOVERNING LAW
Except as otherwise stated in the Arbitration Agreement above, any Claim arising from or relating to these Terms, the Event, or our dealings with one another, whether based in contract, tort, fraud or otherwise and regardless of the place of User’s residence, is governed by, and construed in accordance with, federal law, without regard to conflict of laws principles. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
OTHER RIGHTS / RESTRICTIONS
No sponsorship, on site marketing, sampling, vending, coupon/product distribution, or other promotional/advertising activity may be conducted at the Event (inclusive of parking lots), absent the Event producer’s prior written approval in each instance.
The Event producer reserves all rights not expressly granted to User. The terms and restrictions noted on the website of the Event producer’s designated ticketing company, and its Privacy Policy and Terms of Use, available on the Event website, are also included herein by reference. In the event of any conflict, the terms on this page shall prevail.
RIGHT TO CHANGE POLICY
Color Craze reserves the right to make changes to this policy at any time and without notice to the Customer.
Each event location has different specific rules attendee must follow.
By clicking “[I AGREE]”, you agree to these terms, conditions, NO REFUND policy, and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Color Craze and its successors.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
Color Craze strongly believes in both minimizing the data we collect and limiting its use and purpose to only that (1) for which the Company has been given permission, (2) as necessary to deliver the Services, or (3) as the Company might be required or permitted for legal compliance or other lawful purposes.
Use of Your Personally Identifiable Information. Once collected, the Company may use your Personally Identifiable Information in a variety of ways including, but not limited to:
Provide service communications such as order confirmations, Sending your tickets, and customer service messages.
Respond to your emails or online requests for products, services, or information.
Processing your job application.
Fulfill and/or deliver the Services.
Communicate with you.
Detect and prevent fraud and abuse of our Services and systems.
To Law Enforcement if you commit a crime at our event.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
PAYMENT
If you choose a direct payment gateway to complete your purchase, the payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information to the payment gateway to purchase tickets, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are 18 years old.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
All ticket sales are final.
In the event that weather or other unforeseen circumstances require a reschedule, tickets will automatically transfer to the new event date, providing the registration process was completed.
If you are unable to attend the rescheduled date, your tickets will remain valid for future events and can be:
Sold or transferred through Color Craze’s official Fan-to-Fan Exchange; or
Converted to a ticket for a virtual run.
No cash refunds or third-party resale outside our official channels will be issued under any circumstances.
By purchasing a ticket, you acknowledge and agree to these terms.
It is strictly prohibited for attendees and anyone else to engage in hacking activities targeting our website. Unauthorized access, penetration testing, or any form of hacking that compromises the security and integrity of our website is considered a serious violation of our policies and will not be tolerated under any circumstances.
Consequences: Any individual found to be involved in hacking our website will face immediate legal action, termination of any existing relationship with our organization, and may be held liable for damages caused. Furthermore, we reserve the right to report such activities to the relevant authorities for further investigation and potential prosecution.
Compliance: All employees, contractors, and third-party vendors are required to adhere to this policy and report any suspicious activities or security breaches immediately to the designated IT security team. Failure to comply with this policy may result in disciplinary action, up to and including termination of employment or contract.
This policy is in place to protect the confidentiality, availability, and integrity of our website and its data, and to maintain a secure online environment for our organization and its stakeholders
The Site and any content or resource viewed through it is available for your personal, private, and non-commercial use only. This includes, but is not limited to, information about Color Craze events, race timings, finisher lists, etc. You may link only to the Site’s home page, but not to any other page or portion of the Site. You agree not to, and warrant and represent that you will not assist any third-party in engaging in any activity or attempting in any way, to reproduce, in whole or in part, any content provided by the Site through any method (including, without limitation, through crawling, copying, caching, or framing), unless such access is expressly permitted in a written agreement executed by Color Craze. You may not, for instance, (a) incorporate the information, content, or other material in any database, compilation, archive, API or cache; (b) deep-link to the Site for any purpose; (c) access the Site manually or with any robot, spider, web crawler, extraction software, automated process, device, program, or algorithm to scrape, copy, or monitor any portion of the Site; (d) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site; or (e) attempt to gain unauthorized access to any portion or feature of the Site by hacking, password mining, or any other illegitimate means. You agree not to use the Site, or any services made available through the Site for commercial purposes and agree not to share or transfer your account login information (if any) with any third party. For avoidance of doubt, “commercial purposes” includes non-profit purposes.
For security, fraud prevention, and identity verification purposes, the use of Virtual Private Networks (VPNs) is strictly prohibited when communicating with Color Craze staff or submitting any registration forms.
Any emails transmitted through a VPN will be disregarded and will not receive a response.
Any registration completed using a VPN will be automatically denied and considered invalid. No exceptions will be made.
All participants are required to use a verifiable, non-VPN internet connection for both communication and registration.
1. Prohibition of Ticket Scalping
Ticket scalping is strictly prohibited. This includes purchasing tickets with the intent to resell, transfer, or profitin any form. It applies to all attendees, third parties, or affiliates.
Tickets purchased for the purpose of resale, barter, or compensation of any kind will be automatically voided.
2. Ticket Purchase Limits
Tickets may be purchased in groups of up to 4 individuals per group and only 1 transaction allowed per groupunless explicit written permission is obtained from Color Craze in advance.
Any attempt to exceed this limit without approval will result in cancellation of all affected tickets and possible permanent bans from all events.
3. Registration & Identity Verification
All ticket holders must complete a full registration form with accurate legal name, age, and permanent home address.
Names, addresses, and ages must match government-issued identification, including REAL ID if required.
Registration forms must be submitted within the required timeframe (typically one week from purchase). Late or incomplete submissions result in automatic denial of entry.
Each registrant is limited to one registration submission. Forms cannot be corrected after submission, and assistance must be requested before submitting.
4. Digital & Security Measures
Color Craze employs digital audit trails and verification systems to detect ticket scalping, bulk purchases, VPN circumvention, and unauthorized resales.
Any registration or ticket submission detected as fraudulent, duplicated, or suspicious will be investigated and immediately revoked if found in violation.
Emails or forms submitted via VPNs or proxy servers will be automatically denied and ignored.
5. Enforcement & Consequences
Tickets obtained or used in violation of this policy will be revoked without refund.
Individuals violating this policy may be permanently banned from all current and future Color Craze events.
Organized attempts to circumvent this policy may result in legal action, including civil claims, injunctions, or other remedies.
Color Craze reserves the right to verify the identity of all ticket holders at entry. Failure to provide identification matching the registration will result in denied entry.
6. Non-Negotiable Policy
This policy is strict and non-negotiable. No exceptions will be made for friends, family, third-party platforms, or any perceived special circumstance.
7. Attendee Acknowledgment
By purchasing a ticket, attendees acknowledge that they understand and agree to comply fully with this policy. Violation is considered a material breach of event rules and is enforceable to the fullest extent permitted by law.
8. Official Fan-to-Fan Resale
Tickets may only be resold through Color Craze’s official Fan-to-Fan Exchange. Any resale attempts outside this platform are strictly prohibited and will be considered a violation of this policy.
Color Craze is committed to providing a safe, enjoyable, and positive experience for all participants, staff, and volunteers. To protect our event, team, and attendees, we enforce a zero-tolerance policy for fraud, bullying, threats, harassment, and extortion. By registering for a Color Craze event, you agree to comply fully with this policy.
1. Verbal Abuse & Foul Language
Using derogatory, intimidating, racially charged, or otherwise offensive language toward staff, volunteers, or participants—whether in person, over the phone, or online—is strictly prohibited.
Screaming, threatening, or aggressive behavior will not be tolerated under any circumstances.
2. Stalking & Threats of Harm
Stalking, harassing, or threatening employees, their family members, or significant others—online or offline—is strictly forbidden.
Any threats directed at the event, its staff, or attendees will be treated as criminal behavior and may be reported to law enforcement immediately.
3. Fraudulent Activity
Any attempt to commit fraud, including but not limited to:
Intentionally buying tickets with the intent to dispute charges (chargebacks)
Using a stolen credit card for payment
Providing false personal or billing information
will result in automatic revocation of tickets and may be referred to law enforcement for prosecution.
4. Harassment, Intimidation & Extortion
Making false, misleading, or threatening statements online or in person with the intent to intimidate, harm, or manipulate Color Craze, its staff, or participants is strictly prohibited.
Examples include, but are not limited to:
“If you don’t do what I am asking, I will leave a bad review.”
“I will go on social media to damage your business unless you comply.”
Falsely reporting the company to authorities to gain advantage or force action.
Any attempts to coerce or extort the company for personal gain or to force action are considered illegal extortion.
Violations will be treated as criminal acts, reported to law enforcement, and will result in permanent banning from all Color Craze events and forfeiture of tickets or payments without refund.
5. Dishonest Reviews & Misrepresentation
Posting dishonest, inaccurate, or malicious reviews about the company or its events, whether online or in any public forum, is strictly prohibited.
Attempts by competitors, affiliates, or other parties to damage the reputation of Color Craze or interfere with its events are not allowed.
6. Enforcement & Consequences
Immediate Action: Any violation of this policy will result in instant removal from all Color Craze events, permanent banning from future events, and forfeiture of all tickets or payments without refund.
Color Craze reserves the right to report violations to law enforcement or pursue civil action if necessary.
Compliance with this policy is a condition of entry and participation in all Color Craze events.
By registering for a Color Craze event, you acknowledge that you have read, understood, and agree to fully comply with this Anti-Fraud, Anti-Bullying, and Anti-Extortion Policy.
All media personnel, journalists, photographers, videographers, and content creators must obtain prior approvalbefore entering a Color Craze event.
If you are affiliated with the media or wish to take professional photos or videos, you must visit our Media Pageand complete the Media Registration & Application Form. Submission of this form is required for consideration to enter the event.
Approval is not guaranteed. Each application will be reviewed by our Media Team based on event needs, space availability, and content guidelines.
Only media personnel with official approval and credentials will be granted access to designated media areas. Unauthorized media or photography may result in denial of entry or removal from the event.
By submitting a media application, you acknowledge that Color Craze reserves the right to approve, restrict, or revoke media access at its sole discretion.
1. Event Postponement or Reschedule
Events may be postponed or rescheduled due to circumstances beyond our control, including but not limited to: severe weather (wind, rain, thunderstorms, hurricanes, fires, droughts), government restrictions, or other emergencies.
Weather is the primary cause of reschedules and is entirely beyond Color Craze’s control.
If an event is rescheduled, tickets will automatically transfer to the new date, provided that you have completed your registration form.
2. Event Suspension
An event may be suspended in the event of a disaster or severe hazard, such as hurricanes, floods, or other emergencies.
Suspension means the event will be rescheduled as soon as safely possible. Your tickets will remain valid for the rescheduled date.
3. Event Cancellation
Suspended or rescheduled events are not considered cancelled.
Cancellation occurs only if Color Craze decides not to hold the event at all.
In the rare case of a cancellation where no reschedule is planned, ticket holders may be offered a refund, or tickets may be retained for future events or resold through our Fan-to-Fan Network.
Please review the Fan-to-Fan Terms Page for guidelines on selling or transferring tickets.
4. No Refunds Clause
Although refunds may be offered in the case of a true cancellation, all other ticket purchases are final and non-refundable.
Options for unavailable dates include:
Holding tickets for a future event, or
Reselling tickets through the official Fan-to-Fan Exchange.
By purchasing a ticket, you acknowledge and agree that reschedules, suspensions, or cancellations may occur and that Color Craze reserves sole discretion over event scheduling and management.
By registering for and participating in the Color Craze Run event (the “Event”), you agree to abide by the following Terms and Conditions. Please read them carefully. These Terms and Conditions are a binding agreement between you (the “Participant”) and [Event Organizer] (“Organizer”).
Participants must be 18 years of age or older to participate in the event without a parent.
Children under the age of 18 must be accompanied by a registered adult participant at all times.
Pregnant women, individuals with heart conditions, respiratory issues, or any other medical conditions that could be aggravated by physical activity should consult with a healthcare provider before participating.
All participants must register for the event through the official registration process.
To participate in the event, you must complete the official registration process and already have a paid ticket.
Registration fees are non-refundable and non-transferable.
Registration must be completed within one week of ticket purchase.
Participants will receive what’s listed in the ticket package purchased as part of their registration.
By participating in the Color Craze Run, you acknowledge that you are physically capable of completing the event.
You are responsible for ensuring your health and fitness before participating. If you experience any medical symptoms before or during the event, you must stop immediately and seek medical attention.
The event involves running or walking through colored powder, which is non-toxic, but you should take necessary precautions if you have sensitive skin or respiratory issues.
All participants must follow the instructions provided by event organizers and volunteers. Failure to comply may result in disqualification from the event.
By registering for and participating in the event, you agree to the following:
You voluntarily assume all risks associated with your participation, including injury, death, or property damage.
You release the Organizer, event sponsors, volunteers, and all other associated parties from any liability arising out of or in connection with your participation in the event.
You agree to indemnify and hold harmless the Organizer from any claims, demands, or actions arising from your participation.
Participants must wear appropriate clothing and footwear for the event. The Organizer is not responsible for any injuries or damage resulting from improper attire.
Participants must stay within the designated event course and follow all event signage and directions.
The use of personal vehicles, bicycles, or scooters is not permitted on the event course.
pets or animals are allowed on the course with a paw ticket.
Participants are encouraged to wear sunglasses or goggles to protect their eyes from the colored powder.
The color powder used during the event is made from non-toxic, and is designed to be safe. However, participants should avoid direct inhalation and contact with their eyes.
The Organizer cannot be held liable for any allergic reactions or skin irritation resulting from the color powder.
You acknowledge that the color powder may stain clothing, skin, and personal belongings. The Organizer is not responsible for any damage caused to items during the event.
It is recommended to wear old clothes, as the color powder may be difficult to remove after the event.
By participating in the event, you consent to being photographed or filmed during the event for promotional purposes. You grant the Organizer the right to use your image, name, and likeness in any promotional material, advertising, or media for future events.
If you do not wish to be photographed or filmed, you must inform the event organizers in writing before the event.
The Organizer reserves the right to cancel or modify the event for any reason, including but not limited to extreme weather conditions, emergencies, or unforeseen circumstances.
In the event of a reschedule, the Organizer will notify participants as soon as possible. Registration fees are non-refundable, but entry will be granted for a later date providing the runner completed the registration process.
All participants are expected to behave respectfully toward fellow participants, volunteers, and event staff.
Any participant engaging in disruptive, unsafe, or inappropriate behavior will be removed from the event and may be banned from future events.
Please dispose of waste in the designated bins and help us keep the event area clean.
The Organizer is not responsible for any lost, stolen, or damaged personal belongings during the event.
Participants should secure their belongings at the event in their vehicles. It is advised to leave valuables at home.
By completing your registration for the event, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. You also acknowledge that you are entering into a binding agreement with the Organizer.
For any questions or concerns regarding these Terms and Conditions, please contact the event organizers through our contact page form.
